Return & Cancellation Policy
We always hope our customers will love their products,
however if for any reason you are unhappy with your order, then please follow the following steps.
3. Please obtain proof of return postage, when posting your returns as we cannot take responsibility for lost or damaged items in the post.
4. Refunds can only be made against the original credit/debit card used.
5. We do not cover the cost of return postage.
Cancellations & Exchanges
We know that circumstances can change and are always here to help as best we can.
If you wish to change, amend or cancel your order before your purchase is dispatched, please have your order number to hand and email us at firstname.lastname@example.org.
Please note this is only possible during our working hours,
Monday to Friday 9am-5pm.
If your order has been dispatched and you wish to return it please refer to our returns and exchange policy above for further information.